Privacy Policy

Elevated Cleaning Group LLC
Website: https://www.elevatedcleaninggroup.com/home

Email: [email protected]

Phone: +1 209-600-7827
Location: Stockton, California, United States

Last Updated: 3/06/2026


Introduction

Elevated Cleaning Group is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, schedule services, or communicate with us.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

What Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, or book services, we may collect:

- Full name

- Phone number
- Email address

- Home or business address
- Payment information (processed securely through third-party providers)

- Property details and service preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

- IP address
- Browser type and version
- Device type

- Pages visited
- Date and time of access
- Cookies and tracking data

How We Use Your Information

We use the information we collect to:

- Provide, schedule, and manage cleaning services
- Respond to inquiries and customer service requests.
- Send appointment confirmations and reminders.
- Process payments
- Improve our website and services.
- Communicate service updates
- Send promotional or marketing messages (only if you opt in)


Text Messaging & SMS Consent/Communications

By providing your phone number, you consent to receive text messages from Elevated Cleaning Group related to:

- Service confirmations
- Appointment reminders
- Follow-up communications
- Promotional messages (if opted in)

Message frequency may vary. Message and data rates may apply.

You may opt out of text messaging at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

We use secure third-party communication platforms to manage text messaging and customer communication.


Mobile Information Sharing Statement

We do not rent, trade, share, or sell your mobile phone number or any personal information.

Information may be used with trusted third parties solely for business operations, including:

- Payment processing providers
- Customer relationship management (CRM) systems
- Scheduling software providers
- Marketing service providers
- Legal authorities, when required by law

All service providers are expected to maintain confidentiality and safeguard your information.


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Access to personal information is restricted to authorized personnel only.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Support advertising and remarketing efforts

You may adjust your browser settings to refuse cookies; however, this may affect certain website features.


Your Privacy Rights (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

- The right to request access to the personal information we collect
- The right to request deletion of your personal information
- The right to know how your information is used

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain personal information only as long as necessary to:

- Provide services
- Maintain business records
- Comply with legal obligations.
- Resolve disputes

Children’s Privacy

Our services have an age restriction and all service users must be 18 or older. Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

Terms of Conditions: https://www.elevatedcleaninggroup.com/terms-conditions

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Elevated Cleaning Group LLC
Stockton, CA

[email protected]

+1 209-600-7827